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Tecnici qualificati visitano senza intermediari l’azienda Secondo rescindere problemi ovvero mettere in atto manutenzioni.
Questo involto di assistenza a esaurimento è destinato a tutti quelli le quali hanno esigenze specifiche o che preferiscono concentrare più interventi garantendosi così un spesa orario super-conveniente!
Start Trial Workspaces Create separate workspaces for internal teams to deliver services with security and autonomy Incident Management Restore a service to normal as quickly as possible with proper logging, analyzing and resolving of incidents Knowledge Cardine Publish and maintain a repository of solution articles to common, recurring problems faced by end users and thereby deflect tickets Self Service Portal Provide a platform for end users to help themselves SLA Management Enforce different SLA policies for tickets based on departments or groups Workflow Automator Automate processes and mundane tasks by setting the desired conditions with a simple drag and drop option Orchestration Automate manual, error-prone, routine tasks that are spread across disparate tools by seamlessly integrating with 3rd party apps for a unified, comprehensive automation engine across the org.
On-centre da il nostro studio, Secondo tutti a loro interventi le get more info quali richiedano attrezzature e strumentazione specifica.
Offriamo un attività flessibile e completo, garantendo tempi proveniente da intervento Per mezzo di caso, help desk telefonico, e monitoraggio costante della vostra infrastruttura informatica.
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Dall’assistenza ai servizi IT In innovare l’Industria, ti affianchiamo insieme soluzioni informatiche utili a risorgere la direzione dei dati, ottimizzare i processi e Allungarsi la produttività.
Tutti i nostri contratti comprendono interventi periodici sia Con remoto i quali on-site, assistenza telefonica e online.
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Per traverso le partnership verso i principali player Per mezzo di orbita cloud siamo Sopra livello che configurare ambienti specifici, semplificando l’organizzazione e garantendo performance e prestazioni.
Plan releases by documenting the build and test plans, set start and end dates to update team members by creating announcements with your online IT helpdesk software.
Remove manual labor Per provisioning, tracking and managing assets. Increase operational efficiency by tracking assets from a single alimento.
Multiple SLA PoliciesSet multiple SLA policies to create task deadlines based on different business hours or ticket categories. Automate your IT help deskSet up simple automation functions as well as leverage the built-Per mezzo di capabilities to handle all your manual efforts.
Plan, rollback changes with your cloud-based IT helpdesk click here tool and let relevant members evaluate and approve changes. Analyze and mitigate risks by assessing new changes before it's rolled out.